Sending UA email via apple mail

[mcamp23]

I am having trouble sending mail from my UA email account via apple mail but I can receive everything fine using IMAP.

I have tried both the university's and cox's outgoing mail servers but neither will work.

This is particularly strange because I can send and receive perfectly with my Gmail account through the same program using gmail's servers.

Any Ideas?

[rjhill1]

Where are you at and how are you connected when trying to send?

[dparm]

UA incoming: inbox.email.arizona.edu
UA outgoing: smtpgate.email.arizona.edu


I find that I can use the UA SMTP (outgoing) server even when I'm off-campus running through a different ISP.

What kind of error are you getting?

Gmail uses weird ports for sending/receiving email which is probably why it works. Cox generally blocks any outgoing SMTP request on port 25 that isn't sent to their SMTP server.

Alternatively you can try switching your outgoing to port 2525, which is an alternate SMTP port.

But please let us know what the error message you get is.

[mjones1]

I am having trouble sending mail from my UA email account via apple mail but I can receive everything fine using IMAP.

When setting up email in Mail for Mac OS X, you must make sure that on the very first screen, you change the "IMAP" to "POP3". The UA Email servers use POP3, NOT IMAP. ;)

I'm shocked that IMAP is actually working, but you may want to eventually switch that over to POP3, to save yourself the frustration in the future, when a feature doesn't work.

[nlopez]

um, NO. You've got that backwards. email.arizona.edu is very much an IMAP system, that's why webmail actually works. Hopefully some day in the not to distant future they'll turn off POP3 and it'll die the peaceful death it deserves. I'm sure I'm not the only OSCRite using Mail.app daily for emaildot, though I'm probably the only one using my emaildot IMAP from 4 different computers.

[dparm]

UA can use either POP or IMAP. I've used POP ever since I came to school here in 2003. I despise IMAP.

[lnp]

Dan,

Just out of curiosity, why don't you dig the IMAP?

Lars

[emurphy1]

When setting up email in Mail for Mac OS X, you must make sure that on the very first screen, you change the "IMAP" to "POP3". The UA Email servers use POP3, NOT IMAP. ;)
Ouch! Now that's just plain wrong. Please refrain from posting in a forum unless you are sure you have a helpful answer for our clients.

I use mail.app via IMAP with email dot arizona and it works just fine. In fact IMAP is the way to go. Using IMAP I can check my mail from anywhere and have all my folders and messages available for viewing.

[mplesea]

I can't send messages from my gmail account through Apple Mail when I'm on campus. I tried changing the outgoing server to 2525, but that made no difference. I also updated VPN and that didn't work either.
What's the deal??

[mjones1]

um, NO. You've got that backwards. email.arizona.edu is very much an IMAP system, that's why webmail actually works. Hopefully some day in the not to distant future they'll turn off POP3 and it'll die the peaceful death it deserves. I'm sure I'm not the only OSCRite using Mail.app daily for emaildot, though I'm probably the only one using my emaildot IMAP from 4 different computers.

Orly?

http://i19.photobucket.com/albums/b189/cyberhotshot/rly.png

Ouch! Now that's just plain wrong. Please refrain from posting in a forum unless you are sure you have a helpful answer for our clients.
Of course I would have checked first to make sure, and I have not once, to this day, gotten IMAP to work, with help from others. I guess you could call it an assumption, but I was fairly certain by then.

[jharriso]

I've always had IMAP working. Always. Yes, POP3 is working on the server, but IMAP is too, and it is a better technology, as it keeps track of what you've read without downloading messages over and over, or downloading and deleting them from the server so you only get the one copy as POP does.
To set it up, select IMAP. The incoming mail goes to inbox.email.arizona.edu, outgoing goes to smtpgate.email.arizona.edu. That's all there is to it

[nlopez]

Yes, they still have POP3 enabled, mostly for crusty old cell phones and old farts using ancient copies of Eudora I think but anyone is free to use it if they please.

[Timmah]

I had the same problem, I received email fine, but could not send. Try going to mail preferences/advanced then changing authentication to password. It worked for me.

[Unregistered]

I have the same problem too.