DVD-CD problems

[Martina]

Hello, I just had to reinstall my XP operating system and now my DVD/CD drive wont read anything. I think the problem is that I have to install some kind of operating system for the DVD/CD but I am unsure where to find this stuff, and if i will have to pay for it.

Would be very grateful for any help from someone who knows more than I do...

/Martina

[dparm]

Hi Martina, could you please explain what you mean when you say your DVD/CD drive won't read anything?

What happens when you insert a CD or DVD into the drive? Does anything show up in My Computer?

[lnp]

Martina,

Also, do you know the model of your computer/the DVD/CD drive itself? I think your suspicions are correct in that your particular drive model may not have its driver automatically included in the Windows XP install. I actually don't know if Windows XP comes with any pre-installed drivers, but that's beside the point. If you can tell us what model your computer is and, even better, what model your drive is perhaps we can help more.

[dparm]

Frankly, if XP didn't have the driver I'd be surprised. I've personally never run into a drive whose drivers weren't built into XP. Even if XP doesn't have the driver, there is more than likely a "generic" driver that will suffice.

[vikasv]

XP doesnt have the driver. If you reload your XP then you have to install the drivers too. So yeah you probably have to download a generic driver.

[dparm]

Martina, check if you have the driver installed:

Right-click My Computer, select Properties
Click the Hardware tab
Click Device Manager
Look under DVD/CD-ROM drives

If your drive is listed and has no yellow exclamation points next to it, you have a driver.