another problem

[pkelley]

I am having trouble getting my firewall turned off on my windos xp home edition sp2 laptop. I am trying to install a remote desktop server (home edition only includes the client). I have uninstalled my zone alarm and removed any startup files using msconfig from the run menu. I have turned off the windows firewall on both the main screen and for each network connection. I am plugged directly into my cable modem but I it appears I am still behind a firewall and cant get any ports open. Any idea how to find this invisible firewall?

[abudhu]

PKelley:
You do not have to turn off your Firewall in order to use a RDP (Remote Desktop). In fact I would urge you to turn it back on. However, to answer your question first, I believe the "invisible" firewall you are seeing is actually a service provided by your ISP through your Cable Modem. Mine has a similar feature. Its all a way to keep you protected. I do not know know of a way to turn off that firewall. You could attempt to contact your ISP.

All the same, as I was saying before to connect to your computer via RDP is relatively simple. You must first determine the IP address of the computer you are trying to connect to. Please note that this is NOT the 192.168.X.X number (also known as an internal IP). What you want to do is go to www.canyouseeme.org and use that IP Number. Furthermore you will want to turn on your Windows Firewall again and, under I believe, the Exceptions Tab, add a TCP/UdP port number 3389.

Finally you will need to enable RDP on the Host computer. To do this, Right click on My Computer and click the Remote Tab. You will need to check both check boxes in order to get RDP working correctly.

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Edit: As I see I totally missed the part about you using Home Edition I will rephrase now, and ask a simple question. What RDP/VNC (Virtual Network Computing) program are you using to attempt this? If you are using VNC you will still need to know the IP of the computer you are trying to connect to as well as the open port. The port you specify will be the one you allow under the Exceptions(?) tab under Windows Firewall.

[pkelley]

is it cox communications that you have?


and I will be using ultravnc. thanks for the help i will try it when i get home

[jharriso]

You could also try logging in to your cable modem to see if there's a built in firewall there.
For the common motorola modems, the address you need to go to is 192.168.100.1, U/P: admin/motorola.
Your results with this particular login info may vary.